FAQs

All you need is a standard Amazon Fire stick or Fire TV and compatible television.

Sadly not, at this time. They are however available from many major retailers and Amazon’s on-line store. https://www.amazon.com/

We are currently developing wuwstream for a number of different devices.

Absolutely! Drop us a line at support@wuwstream.com and we will do our best to resolve any issues.

Of course! We keep our content updated and fresh to ensure your customers are always entertained.

Some of the TV and movie content may not be suitable for younger viewers. Please check that your preferred channel is appropriate for your customers.  The Ambiance content is amazing for all ages.

Absolutely select the “Extra TV” at check out for each additional TV in a single location.   If you have many locations and TV, please drop us a line at sales@wuwstream.com to find out about quantity discounts.

No. WUW stream is an on-demand service and because we don’t provide streaming or recording of live television, you do not need a TV license for our service.

The films are fully licensed for public performance.  Music public performance licensing may be required depending on in your country.  However, if you are playing an ambiance channel without sound, no further licensing is required.

If for any reason you are not satisfied with the WUW stream service, you can cancel at any time by heading here. If you cancel during the trial period your card will not be charged. If you want to continue enjoying WUW stream, you will be billed at the end of the free trial using the supplied credit card details.

Sadly this is not possible. The service is billed monthly but if you do cancel during the month, your customers can continue to watch right up to the next billing date and you won’t be charged any more.

If you need to update a credit card, change a password, change a user name or an address, just login to your account at www.wuwstream.com where changes can be made quickly and easily.